Charter Industries
The building-materials distributor uses RingCentral to improve customer service and give its managers more visibility than ever into the company’s communications.
We don’t see RingCentral as just a better phone system, although it is. It’s a whole collaboration environment… phone and video and messaging in one place… and it’s connecting us across divisions, branches, even countries. RingCentral is really helping us become a more cohesive business.
We had different PBX systems, small VoIP providers at a few locations, and dozens of contracts with local telecom companies. It was such a mess, so complicated, that it took my team at least a week each month just to reconcile all of our communications invoices.