RingCentral for Healthcare
Create effortless patient experiences
Bring staff and patients together with AI-powered team messaging, video conferencing, phone calls, and a modern contact center — on any device.
Nearly 100% of all customer success calls now analyzed by AI
Serving over 400,000 organizations around the world
Simplify communications and patient care
Deliver seamless patient experiences
Enhance satisfaction with AI-powered solutions, including enriched portals, improved appointment adherence, and tailored care for every need.
Streamline point-of-care workflows
Empower virtual teams with agile care coordination and improved access, including efficient decision-making for smarter healthcare.
Optimize connected remote health
Meet patients' needs faster with quick responses, simplified check-ins, and efficient interactions to deliver patient-focused care every time.
Leverage insights for better outcomes
Unlock the value of your data to harness clinical and operational insights, realize savings, and drive smarter healthcare management.
Explore all our AI-powered solutions for healthcare
Business Phone
Seamlessly connect patients and staff with reliable, AI-powered cloud calling and built-in team messaging.
Contact Center
Create effortless, and secure patient experiences across every channel with our AI-first contact center solutions.
Events
Host virtual, onsite, or hybrid events for patients, staff, or network partners with seamless, AI-enhanced experiences.
Conversation Intelligence
Empower patient support agents at every stage with AI-powered assistance, scoring, and call summaries.
Elevate patient and staff experiences with RingCentral
RINGCENTRAL FOR HEALTHCARE STAFF
Optimize care with secure, compliant communications
RINGCENTRAL FOR HEALTHCARE STAFF
Optimize care with secure, compliant communications
Connect staff and remote workers
Get AI-powered calling, messaging, meetings, and eFaxing in one app to keep your healthcare team connected anytime, anywhere.
Reduce costs and improve operations
Unify services with AI to reduce costs and enhance ROI, while seamlessly replacing multiple tools and providers.
Modernize core legacy systems
Streamline and scale healthcare operations with cloud-based communications for scalability, automation, and innovation.
Manage risk & compliance
Ensure secure, compliant healthcare communications with 99.999% availability, global certifications, and enterprise-grade security.
RINGCENTRAL FOR PATIENTS
Deliver seamless omnichannel patient experiences
RINGCENTRAL FOR PATIENTS
Deliver seamless omnichannel patient experiences
Support patients on their preferred channels
Provide effortless, secure care with omnichannel support via voice, text, email, and 20+ digital channels.
Route patients to the right professionals, every time
Ensure consistent care with intelligent routing that connects patients to the right specialist without delays or repeat steps.
Resolve patient inquiries faster
Equip staff with context and smart tools to speed up scheduling, claims, and patient support.
Deliver AI-powered personalization
Enhance patient care with AI for virtual agents, sentiment tracking, call summaries, and real-time coaching insights.
AI tools to support your standard of care
Connect your practice from intake to follow-up with AI that elevates patient care at every step.
Automate patient support
Answer patient questions 24/7 with intelligent virtual agents that tap into your company’s knowledge base.
Solve patient requests even faster
Create effortless patient experiences with AI-generated answers during live patient calls.
Coach on the spot
Help managers give instant feedback with AI coaching tools.
Stay focused on calls
Capture and transcribe key details from patient, payer and provider calls in real-time.
See RingCentral in action for healthcare providers
Industry trends
Healthcare companies are shifting to AI-powered communications
78%
Of healthcare organizations saw higher patient satisfaction after improving communication strategies.
65%
Of patients now expect better customer service from healthcare providers than a year ago.
57%
Of healthcare providers reduced the number of missed appointments.
Demo RingCentral for your healthcare practice
Trusted by the world’s leading healthcare brands
$350k
Annual savings company-wide at Sun River Health
40k+
Inquiries handled weekly
at ENT and Allergy
at ENT and Allergy
1 Mil+
Inquiries handled monthly at Heartland Dental
$1.1 Mil
Projected savings for CHG Healthcare
Invest in a better patient and staff experience
Deliver professional, connected client experiences on a secure business communications platform.
Provide connected, coordinated care
Strengthen virtual care delivery
Simplify care coordination
Securely connect patients and teams
RingCentral’s HITRUST certification lets our staff securely communicate via phone, chat, or video anywhere, giving us invaluable peace of mind.
Darryl Flores, Director of Gonzaba’s Patient Access Center
Strengthen processes and member care
Streamline member enrollment
Fast-track benefits authorization
Improve claim management efficiency
RingCentral unifies voice, meetings, fax, and collaboration on one platform, seamlessly connecting teams and boosting collaboration.
Bryan Tonne, Director of Business Technology, VGM Group
Enable faster innovation
Simplify clinical trials and collaboration
Speed up development and quality
Strengthen support and safeguard IP
AI insights help us coach agents, spot trends in customer calls, and improve service for our customers and their patients.
Matt Pernesky, Director of Customer Experience
Accelerate sales
Coordinate with sales teams and distributors
Improve customer support and engagement
Simplify training and demos
RingSense enables us to review AI-generated call analyses in 2 minutes instead of 25, saving 92% of our call review time.
Zac Shannon, IT Director
Keep patient data safe and secure
Our top priority is making sure your patient and member data is always safe, secure, and in compliance.
Serving healthcare organizations of all sizes
Integrate with our open platform
Add essential EHR system apps like Epic, Cerner, Allscripts, Medtech, Nextgen, Athenahealth, and eClinicalWorks.
Resources
Deliver your standard of care with RingCentral
Join over 400,000 businesses worldwide that use RingCentral to stay connected.
Contact sales
Let’s talk about bringing your team and customer conversations together on one AI-powered communications platform.
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