RingCentral Press Releases

Stay on top of breaking news and stories from RingCentral—including new partnerships, customer successes, and event announcements.

February 20, 2025

RingCentral Transforms Customer Communications with New AI Receptionist

AI digital employee for businesses of all sizes Easy to deploy, easy to use, no IT setup required RingCentral, Inc. (NYSE: RNG) , a global leader in AI-powered trusted business communications, today introduced RingCentral AI Receptionist™ (AIR) , an AI phone agent that uses generative AI to automatically answer customer questions and transfer callers to the right place, much like traditional full-time receptionists do. Unlike contact center intelligent virtual agents (IVAs), which are complex and costly to deploy, RingCentral AIR™ is embedded into the RingCentral phone system and enables any business to easily deploy this AI call automation solution to transform their business. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250220151665/en/ "The launch of RingCentral AI Receptionist marks our foray into agentic AI and the creation of a new category in AI-powered business call handling. RingCentral AIR is designed to work

February 20, 2025

RingCentral Announces Fourth Quarter and Fiscal Year 2024 Results

Q4 2024 revenue and operating margin above guidance range with record cash flow Exceeded $50 million ARR from new products Kira Makagon promoted to President and Chief Operating Officer RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced financial results for the fourth quarter and fiscal year ended December 31, 2024. "We had a good fourth quarter, capping a strong year,” said Vlad Shmunis, RingCentral's founder and CEO. “Our new AI-powered products are gaining steam, and today we unveiled RingCentral AI Receptionist, or AIR, which we believe will deliver tremendous value to businesses everywhere. Building on our history of industry-leading innovations, AIR is a generative AI phone agent that is seamlessly integrated into the phone system. It acts as a true 'digital employee' that enables our customers to do more with less. AIR is another growth vector for RingCentral and further builds out our

February 20, 2025

RingCentral Announces Appointment of Kira Makagon as President and Chief Operating Officer

RingCentral, Inc. (NYSE: RNG) , a global leader in AI-powered trusted business communications, today announced that it has appointed Kira Makagon, current Chief Innovation Officer and CMO, as President and Chief Operating Officer, effective today. Makagon will be responsible for the Company’s product and technology organization, direct and channel sales, customer success, marketing, and operations organizations. Vlad Shmunis, RingCentral’s Founder, Chairman, and CEO, said, “Kira’s visionary leadership at RingCentral spans over a decade, spearheading our product innovation and establishing our brand as an industry leader. Kira’s proven track record of building high-performing teams and her deep understanding of our customers' evolving needs make her the ideal leader to accelerate our next phase of growth and product innovation. Her expanded role will be pivotal in strengthening our market leadership and creating lasting value for our customers, while scaling our organization and

February 19, 2025

RingCentral and BT Launch Cloud Work RingCX, An AI-powered Platform Built to Transform Business Contact Centers

RingCentral, Inc. (NYSE: RNG) , a global leader in AI-powered trusted business communications for companies of all sizes, and BT , which connects more than a million business and public sector customers in the UK, today announced the launch of Cloud Work RingCX ™ , powered by RingCentral. A cloud-based contact center platform with AI assistance built in, Cloud Work RingCX is designed to be easy to use and deploy – empowering corporate and public sector organisations working with BT to deliver exceptional customer experiences, through a mix of voice and messaging apps. “The launch of Cloud Work RingCX™ represents a significant evolution in our decade-long strategic partnership with BT as we jointly work to deliver innovative solutions that solve real customer challenges,” said Homayoun Razavi, General Manager, Global Strategic Partnerships at RingCentral. “This solution leverages our combined expertise, with BT’s network leadership and resources alongside our industry-leading

February 6, 2025

RingCentral to Announce Fourth Quarter 2024 Financial Results On February 20, 2025

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it will report financial results for the fourth quarter ended December 31, 2024 after market close on February 20, 2025. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its financial results. The conference call can be accessed by dialing 1-888-349-0093 from the United States or 1-412-317-5201 internationally with reference to the company name and conference title. Following the completion of the call through 11:59 PM Eastern Time on February 27, 2025, a telephone replay will also be available by dialing 1-844-512-2921 from the United States or 1-412-317-6671 internationally with recording access code 10195940. A live webcast and replay of the conference call can also be accessed from the company’s investor relations website at http://ir.ringcentral.com .

January 30, 2025

RingCentral Events Launches Studio, Highlights Customer Momentum, and Enhances Experiences with AI

Events platform wins new Fortune 500 customers Studio enables organizers to effortlessly produce professional and branded event streams that amaze audiences New AI Clips capability auto-generates highlights from event recordings, saving customers time and money RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today unveiled Studio, a new modern capability of the RingCentral Events ™ platform that enables organizers to stream and produce engaging, branded events all within the same user interface, and AI Clips, enabling marketers to produce AI-generated highlights from their events. Additionally, RingCentral Events has seen remarkable customer growth with leading global brands embracing its comprehensive suite of tools and AI-powered features to deliver engaging event experiences. Noteworthy adopters include many Fortune 500 customers, such as AWS, Trimble, MSNBC, Target, Adobe, Block, Lattice, DHL, and a new